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Visit our Maple Heights Store today. Call 216-242-6100 to book an appointment.

      Shipping & Returns

      Shipping Policy

      We offer customers FREE ground shipping on purchases of $249 and more to the continental US. Items are typically shipped with UPS or USPS and you will receive a tracking number immediately upon shipment. Shipping carriers will promptly deliver your package to you, and you will be happy receiving what you ordered. Items that are In Stock will ship immediately, and items with a Due to Ship date will ship approximately at that time. Some items may be special order items, and we will keep you posted on the shipping status of these items.

      We also offer customers worldwide shipping. The exact cost of shipping to your location is available in the Shopping Cart or during Checkout. Some countries impose certain duties or taxes on imported items. Please note you are responsible for fees by your country’s import authorities.

      Return Policy

      Due to the sensitive nature of the items we sell we do not accept cancellations, refunds or exchanges. We work hard to provide you with accurate information so you know exactly what you are ordering before you place your order. For instance, each manufacturer's size chart is available on an item's product page so you can verify the exact measurements for a dress.